Current News

Millennial workers most likely to contemplate suicide

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How can HR care for suicidal employees? by Rachel Ranosa – 13 June 2019

Millennial workers most likely to contemplate suicide | HRD Canada

In the midst of a stressful work environment, Millennials are said to have the highest tendency of considering suicide out of all employee age groups.

In fact, this demographic of young workers is reportedly five times more likely to contemplate suicide than workers from the Baby Boomer generation, according to a new study from US healthcare provider Catapult Health.

Read the full article here.

BC Workplace Laws: New Legislation in Effect

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Excellent article from MathewsDinsdale regarding the new workplace legislation that has received Royal Assent.

MathewsDinsdale – May 31, 2019

New workplace legislation is in force in British Columbia, which will have a significant operational impact on employers across the province. Earlier this month, we provided updates regarding proposed amendments to both the British Columbia Labour Relations Code and Employment Standards Act, which have now quickly pushed through British Columbia’s legislature and received Royal Assent on May 30, 2019.

Read the full article here.

Read their latest “In a Flash” entitled An Overhaul of BC’s Employment Standards Legislation: Bill 8 – What Employers Need to Know here.

B.C. minimum wage to climb by $1.20 an hour Saturday, will hit $15.20 by 2021

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By Simon LittleOnline Journalist  Global News

Minimum wage in British Columbia will increase by $1.20 to $13.85 for most low-wage workers in the province on Saturday.

The 9.5 per cent jump follows a $1.30 increase in the minimum wage on June 1, 2018.

The minimum wage for liquor servers is also climbing by $1.30 to $12.70 per hour, while the monthly minimum for resident caretakers will climb to $831.45, and the daily minimum for live-in camp leaders will climb to $110.87.

Check out the British Columbia Fact Sheet on Minimum Wages here

Join Our Team!

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Our significant and steady growth over the past few years has led us to search for a qualified team member to join our growing and enthusiastic firm!

We are:

  • An independent employee benefits, pension and HR consulting firm
  • Headquartered in Kelowna, British Columbia for 30 years, with offices in Abbotsford, Kamloops, Calgary, Winnipeg
  • Dedicated to providing industry-leading exceptional service to our clients located across Canada
  • Providing support and counsel for employee benefits, group retirement savings plans, HR , and Health & Wellness.

Benefits Support Specialist

Benefits Support Specialists are the face of ENCOMPASS to our employee benefit and pension clients. In this position, you will:

  • Provide a high level of customer service to clients and their employees including:
    • Problem Solving – clients will come to you wondering why a claim was denied or why something is not covered. You will work closely with the team to help our clients navigate through their benefits plan
    • Administration Support – you will create valuable reports for clients showing benefits usage, plan renewal information and marketing information so they are fully informed on their plan and plan options
    • Plan Administrator Support – you will support plan administrators in the day to day administration of their benefits plan
  • Help organize events including breakfast education sessions, client education sessions etc.
  • Complete general office administration
  • Work with the sales team to commit to the overall success of our business

Our ideal candidate

You have a burning desire to provide top-notch customer service to clients. You have attended post-secondary education or have related work experience in our industry with a general working knowledge of group insurance products, complimented by a high level of proficiency in Excel.  Strong analytical and problem solving skills are a must. You work ethic demonstrates that you are service and results oriented with a strong attention to detail.

You enjoy working with a close-knit group who works hard and plays hard with a very positive attitude.

Don’t know everything about the group insurance industry, don’t worry, we will train you!

What do we offer?

  • Team-oriented work environment
  • Attractive and rewarding compensation – base salary and profit sharing bonuses
  • Progressive employee benefits plan with HSA and CI, matching RRSP, etc.
  • Opportunities for professional development and growth including fully paid, ongoing training
  • A well-stocked kitchen to keep you going through the day
  • Excellent work-life balance
  • We have some fun with several staff events scheduled throughout the year and regular group walks in the park that is right across the street!

Can’t wait to get started?  Neither can we!  Email resume and cover letter, including why you believe you would fit this role, and salary expectations to:

Candidates who are selected for an interview will be contacted.

Check out our website

An Overhaul of BC’s Employment Standards Legislation: Bill 8 – What Employers Need to Know

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An Overhaul of BC’s Employment Standards Legislation: Bill 8 – What Employers Need to Know | Mathews Dinsdale & Clark LLP April 30, 2018

Bill 8 – The Employment Standards Amendment Act, 2019 was introduced to the legislative assembly yesterday afternoon, April 29, 2019.  The Bill contains extensive amendments to the Employment Standards Act (the “ESA”), the core piece of legislation governing British Columbia’s non-unionized workplaces.

The Bill, which is not yet law, is expected to pass in the near future.

This is a significant development with far reaching cost and operational implications for employers. Read the full article here

What’s New in Employer Health Tax

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What’s New in Employer Health Tax – Province of British Columbia

New tutorial videos have been posted on the Employer Health Tax website which walk through the registration and enrollment process.

Latest updates

April 18, 2019

Need some help to register and enrol for an employer health tax account? Check out the new tutorial videos to help you get started:

April 16, 2019

Employers that have recently amalgamated, or are planning to amalgamate, must contact us at 1 877 387-3332 or for more information about registering, filing and paying employer health tax.

Check out the Government of British Columbia site for full details

Celiac Medical Expenses for Tax Deductions

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For people living with Celiac Disease, you will be happy to know that the Canada Revenue Agency does allow a tax deduction for the purchase of gluten free products.

The Canada Revenue Agency has all the information needed on their website.

Here is a summary:

  • The incremental cost of Gluten-free (GF) products is an eligible medical expense.
  • Eligible products are generally marketed specifically to the gluten free diet
  • The gluten free tax deduction is only eligible with  a medical note with diagnosis of Celiac Disease.
  • A summary of each purchase of gluten free products must be kept
  • A receipt for each purchase must be kept as well.

Please note: You can claim the difference between regular food and celiac equivalent.

Click here to read more about the medical expense from the Canada Revenue Agency.

Click here to download a sample worksheet for the Celiac Expense.

Our own Greg Shorter is presenting at the CPHR Round Table in Vernon

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Details below . . .

Vernon Roundtable – Group Benefits: Attract & Retain Top Talent
Date: April 24, 2019
Event start time: 7:30 am Pacific Time
Location: Community Futures North Okanagan

Greg Shorter – Greg earned his B.B.A with a focus in Human Resources from the Okanagan College conferred by UBC. He joined ENCOMPASS with over 13 years of Human Resources experience which included benefits management and payroll. With these years of front line experience, he has gained a strong understanding of the importance of employee support and communication, as well as the ability to provide a high level of client service. Greg is actively working towards his GBA designation.
 Seats are limited. You are required to register online (first come, first served).   Location
Community Futures, Community Boardroom – 3rd Floor, 3105 – 33rd Street, Vernon, B.C.  (street parking)

7:30am – 9:00am
Wednesday, April 24, 2019
Click on the link for more info:

Happy Benefits Day!

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National Employee Benefits Day is celebrated each year on April 2. The day recognizes trustees, administrators, benefits practitioners and professional advisors for their dedication to providing quality benefits and the important role they play in their colleagues’ well-being. IFEBP

ENCOMPASS Benefits & HR Solutions – Leading you well.

Celebrating our Industry as we. . .

Protect your People.  Benefit your Business.

Nine tips for using your plan correctly – courtesy of Industrial Alliance

1.       Carefully read your group insurance booklet or consult My Client Space to know the maximums that can be reimbursed for health or dental treatments, services or specific products.

2.       Advise your organization of your eligibility status for another medical or dental care coverage and use coordination of benefits for full reimbursement of eligible fees.

3.       Make sure the treatments you receive are necessary and are covered under the plan.

4.       Use the Provider searchfunctionality in My Client Space to find a health or dental care provider near you who meets the business practice standards recognized by iA Financial Group (Industrial Alliance Insurance and Financial Services Inc.). Furthermore, make sure the medical or dental care provider has the appropriate qualifications and meets the requirements of your plan (i.e.: member of a college/association recognized by iA Financial Group).

5.       Stay away from health or dental service providers assuring you that their services are covered under your plan without checking first and report providers that are trying to trick you into submitting false claims.

6.       Never give anyone (especially health or dental care providers) your policy and certificate numbers or any other information about your plan in exchange for money or other incentives. Report those who request that information.

7.       Never leave a blank claim form bearing only your signature with a health or dental care provider. They could easily commit fraud in your name.

8.       Never submit a claim before you have received the treatment, service or product. You always need a clear invoice as proof of services rendered.

9.       Review your Explanation of Benefits statements or your claims history profile regularly in My Client Space to ensure that the expenses were incurred by you and/or your dependents.

NEWSFLASH! While your benefit plans and employees cost share biologic drugs, prison inmates get them for free! Wow.

ENCOMPASS News Comments Off on NEWSFLASH! While your benefit plans and employees cost share biologic drugs, prison inmates get them for free! Wow.

According to CTV News, the Correctional Service of Canada has spent more than $2.1 million (Jan 2015-Aug 2018) to provide inmates with biologic drugs that some Canadians struggle to afford. Drugs such as Remicade, Humira and Embrel have revolutionized treatment for people with serious autoimmune disorders, including arthritis and psoriasis and disabling inflammatory bowel diseases Crohn’s and ulcerative colitis. Offenders in federal prisons – those serving sentences of two years or longer – are provided biologic drugs at no charge. The Correctional Services of Canada says it is mandated under the Corrections and Conditional Release Act to provide every inmate with essential health care, including medication. While prisoners can get free drugs, some patients must fight with provincial health administrators for full coverage or partially fund their own medication.

So, what next? Feedback to the provincial and federal governments? Ensure these medications are fully covered by the province? By the benefits plans? No easy solution, but this does seem odd, that the federal government supports criminals with unlimited resources. They are human beings too, but is this the best use of your taxes and my taxes?

Feel free to send your comments to and we will get some additional opinions / solutions to bring forward.