Employee & Family Assistance Programs

Employee & Family Assistance Programs

Employees are a vital resource of an organization. If employees are troubled by personal and/or work-related difficulties they may not be working productively or efficiently. A recent Canadian study revealed that mental health claims are the fastest growing category of disability costs in Canada, overtaking cardiovascular disease. Workplaces across industries are challenged to find the right support at the right time.


Research also consistently shows that Employee and Family Assistance Programs (EFAP or EAP) provide high levels of employee satisfaction, substantial symptom relief, significant improvements in workplace productivity and reductions in absenteeism. The program allows employees to call a central office in confidence and receive an appointment with a professional counselor able to offer support for family, legal, financial and career issues tailored to their needs. Health coaching, naturopathic and nutrition support is also offered for employees and management. All this is available with complete confidentiality in a safe environment at a low cost to the employer.


Organizations with effective EFAP's will benefit from reduced overall health care and disability claims costs, more engaged employees and supervisors, less employee turnover, avoidance of the many associated costs of replacement. They will experience and create a culture of support for both the employees and their families.


ENCOMPASS Benefits and HR Solutions has strategic relationships with EFAP specialist to provide innovative and customized solutions for your business. To learn more about Employee and Family Assistance Programs, call us today.


Benefits of Having an EAP/EFAP

Provides support:

For Companies
  • Reduce absenteeism
  • Increase presenteeism
  • Improve morale and organizational culture
  • Address sensitive employee situations
  • Support performance management
  • Promote a healthy workplace
  • Increased production/productivity
  • Improves employee retention
    (save money by not rehiring and retraining)
  • Lower insurance premiums (over long term)
  • Lower costs equate to potentially higher profits
  • Helps with future recruitment
    (company becomes known as a great place to work)
For Employees
  • Work-life balance
  • Depression
  • Grief
  • Stress/anxiety
  • Parenting
  • Workplace challenges
  • Relationship issues
  • Family issues
  • Drugs, alcohol, gambling, or other addictive concerns
  • Financial concerns
  • Legal issues